The comparison that matters
What actually changes when you switch.
Cove is a good product; we won't pretend otherwise. This fight is about pricing transparency, storage math, and contract terms, all checkable against N-able's own published documents.
Published flat pricing
$7 per workstation, $17 per server per month, on the site for anyone to read. Cove's pricing page has no numbers; it routes to a quote request. You shouldn't need a sales call to learn a price.
Storage without per-device math
Cove's fair-use policy meters its included storage: each server license adds 2 TB and each workstation adds 500 GB to the pool. Our pool is capacity you size for your whole business, with no per-device contribution formula.
No renewal escalator clause
N-able's standard agreement builds in renewal increases of up to 5% plus CPI plus feature value, with fixed terms auto-renewing for a year unless cancelled 30 days ahead. Our terms fit in a sentence: month to month, leave whenever.
Channel-only, actually
N-able sells to internal IT departments as well as MSPs; its own site says so. We sell through MSPs, full stop, so you're never quoting against your own vendor.
White-label past the logo
Cove's documented branding covers headers, colors, images, and the sender address. With us your brand goes on the console, the agent, and every client-facing report, included in the partner account.
Humans who ran an MSP
Phone, chat, and email, 9am to 9pm EST, small enough that the founder still picks up. Support quality is the most repeated line in our reviews.
