Managed Backup · Our flagship service

Let us watch the backups so your techs don't have to.

Short-staffed? Hand us the monitoring. Our team watches your backup jobs every day, chases the failures, re-runs and remediates what we can, and only escalates the things that actually need you. Your engineers get their mornings back, and your clients never know we exist.

$3 per device, per month. Turn it on per client. You set your own client pricing and keep the margin.

What we handle

Daily monitoring of every job

Investigating & re-running failures

Remediation we can do for you

Escalating only what needs you

What you still own

The client relationship

Billing your client, your margin

Your brand on everything

The final call on every account

Why it exists

Backup monitoring is real work. It just shouldn't be your work.

Every morning, somebody at your shop has to log in, read the job logs, figure out which failures matter, and chase them down. It's necessary, it's repetitive, and it eats tech hours that should be billable. Managed Backup moves that whole routine to us.

We watch every job, daily

Every backup job across your fleet gets human eyes on it. Clear reports, and alerts only when something actually needs you. You stop logging in just to confirm jobs ran.

We chase the failures

When a job fails, we investigate, re-run what we can, and handle the remediation that's ours to handle. Most issues get resolved before you'd have noticed them.

You get only what matters

If something genuinely needs your team, on-site hands, a client decision, a hardware fix, we escalate it to you with the diagnosis already done. No noise, no false alarms.

How it works

Turn it on. That's the whole setup.

Managed Backup is a per-device add-on, so you enable it for exactly the clients and machines you want covered. No contract change, no migration, no minimums.

And to be clear: we don't touch your client relationship. Your clients see your brand, your reports, your invoices. We're the crew behind the curtain.

Talk it through with the founder
A device's life under Managed Backup
1

You flip the add-on for a client

Per device, $3/month wholesale. Only pay for what each client uses.

2

We monitor every job, every day

Human review of the fleet's job results, not just automated alerts.

3

Failures get chased, not filed

We investigate, re-run, and remediate what we can on our side.

4

You hear from us only when it matters

Escalations arrive diagnosed and ready for action, under your brand.

Pricing

Three dollars a device. Your margin on top.

Managed Backup is a simple add-on to your base license. You bill your clients whatever your monitoring service is worth, and most MSPs charge far more than it costs.

The math

Base license: $7/workstation or $17/server per month (files & folders, pooled storage). Managed Backup add-on: $3 per device per month. A $45/month partner account includes white-label branding, real support, and your first 3 licenses free. You set your own client pricing and keep the margin.

No contracts Turn on per client Your brand on everything Cancel anytime
FAQ

What MSPs ask about Managed Backup.

What does Managed Backup include?

Daily monitoring of every backup job, investigation and re-running of failures, remediation where we can do it for you, and escalation only for the issues that actually need your team. You get clear reports and alerts only when something needs you.

Will you ever talk to my clients?

No. We're channel-only. You keep the client relationship, the billing, and your brand on everything. We work behind the scenes and you make the final call on every account.

What does it cost?

$3 per device per month, on top of your base Magnus Box license ($7 per workstation, $17 per server for files-and-folders backup). You set your own client pricing and keep the margin.

Can I turn it on for just some clients?

Yes. Like every Magnus Box add-on, you enable Managed Backup per client and only pay for the devices that use it.

Who is actually watching the backups?

Real people who've run an MSP, reachable by phone, chat, and email, 9am to 9pm EST. Support isn't a ticket queue here. Sometimes it's the founder.

Give your techs their mornings back.

Book 15 minutes with the founder and see if Managed Backup fits your shop, or start a trial and try it yourself. No credit card, no pressure.